Frequently Asked Questions
Quick answers to the questions we hear most.
How do I get a flight price?
Submit a quotation request on the Flights page. Our team replies with fares and options by email or phone.
How long does a quotation take?
Most quotations are sent within a few hours during business hours.
Which visas do you process?
Tourist, business, student and transit visas for popular destinations including Thailand, Singapore, the USA, Canada, India and Sri Lanka.
What documents are needed for a visa?
Requirements vary by country. After your request, we send a complete checklist for your destination.
How can I pay?
We accept bank transfer, mobile banking and cash at our Motijheel office. Payment details are shared with your confirmed quotation.
Can I change or cancel my ticket?
Yes, subject to airline rules. See our Refund Policy or contact support for help.